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The Certified Experience

Please Read Before Booking At The Certified Experience, we believe beauty and self-care go beyond one service it’s confidence, wellness, and transformation. Founded by a licensed cosmetologist, my studio provides a welcoming space where every client receives exclusive care, education, and natural transformations tailored to your needs. If you’re unsure what to book, schedule a consultation so we can review your goals and choose the right service for you. (Required for all color services) Appointment Prep 📅 • Please book 5-7 business days in advance of your desired install date to ensure hair extensions availability. All extension orders must be submitted before 4:30 PM PST. • Appointments cannot be modified, please double-check your selection. • Color Disclaimer: Results vary based on your hair’s condition and history. My priority is maintaining your hairs health while achieving the closest possible result. Salon Service Prep 🌿 • Arrive fully detangled and ready for the shampoo bowl. • Do not wash your hair or extensions within 72 hours of a color service. • For custom color: text to arrange your 48 hour drop off. • Cut extensions must be grouped by length and include at least one full bundle. • Quickweaves: Clients with longer natural hair must book the last appointment of the day to ensure proper preparation and scalp care. Certified Code 🌱🤍 I value peace and positive energy. Please come with good vibes only and get ready to Experience the Certified Touch 🤍

Business Hours

Monday
12:30 PM - 9 PM
Tuesday
11:30 AM - 9 PM
Wednesday
11:30 AM - 6 PM
Thursday
11:30 AM - 9 PM
Friday
11:30 AM - 9 PM
Saturday
11:30 AM - 9 PM
Sunday
Closed

Cancellation Policy

💲 Reservation Policy Installations (Hair Not Included) — A $30 non-refundable retainer fee is required to secure your appointment and will be applied toward your final service balance. Installations (Hair Included) — refer to your package for the required hair deposit. Deposits are transferable once per booking and must be used within 7 days of the original appointment. ⏳ Cancellations & No-Shows • Cancellations or reschedules must be made at least 48 hours in advance. • Late cancellations will result in your deposit being forfeited. No-Shows: 1st offense: Deposit forfeited 2nd offense: 50% of the service total will be charged to the card on file. 💳 Card & Payment Policy Remaining balance is due at check-in. First-time clients: cash only. Returning clients: cash, tap pay, or card. **Please note that card payments are subject to taxes and processing fees.** Bring exact cash, as no change will be provided. ⚠️ Missed Payments Clients with unpaid fees or outstanding balances will not be able to schedule new appointments until payment is made in full. Credits are non-transferable and will expire. ⏱️ Arrival • Please arrive 15 minutes early. There is a 5-minute grace period. Arriving more than 5 minutes late will result in an automatic cancellation and will be treated as a no-show. No exceptions. 👥 Extra Guests • Extra guests are not permitted. This ensures comfort, safety, and a peaceful environment for all clients. 👩🏽‍🦱 Client Age Policy • I provide services to clients ages 16 and up. • Clients under 16 must be accompanied by a parent or legal guardian to their appointment to sign a parental consent form. • Valid ID may be required to verify age. 📸 Service Agreement Please communicate openly about your satisfaction during your appointment your feedback is always valued. All services are non-refundable, and all sales are final. Photos and videos may be taken for educational and social media purposes. As a thank you for your consent, enjoy 10% off during your next visit. Thank you for choosing The Certified Experience. Your booking supports a space built on peace, beauty and confidence. Please read all policies to ensure they align with your needs. If these policies do not align with your needs, please refrain from booking at this time.